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Nielsen Operationalizes Trust for a Production Multi-Agent AI Copilot
With Fiddler, Nielsen achieved:
- 99% precision blocking jailbreaks, outperforming AWS Bedrock Guardrails
- 100% accuracy detecting toxic content across all brand safety categories
- Synchronous guardrail enforcement at <100ms with no UX and latency impact
- Step-level diagnostics that reduce time to root cause resolution
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At IAS, our entire product suite is powered through AI, machine learning and data driven decision making. The level of observability that the Fiddler AI Observability platform brings to our modeling stack has been extremely helpful in proactively monitoring and actioning on any gaps in the data coverage or any drifts in the input data, concept, or prediction that could impact the quality of our client facing solutions.
Kumaresh Singh
SVP Data Science, IAS
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