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Thinking of AI as a Public Service

We had the pleasure of hosting Saad Ansari, Director of AI at Jasper AI, at our recent Generative AI Meets Responsible AI summit. A veteran in AI, he offered a different view on how AI can be used for public service. Here are 2 key takeaways from his talk.


The future of AI is undetermined and requires human intentionality and agency to shape it positively

The future of AI is undetermined, and it's essential to consider all possible scenarios that may unfold. It's crucial to recognize that without human agency nothing is truly inevitable, and we should avoid anthropomorphizing AI because agency differs significantly between AI and humans. It is necessary to implement AI regulations, guardrails and guidance, as technology has a tendency to follow its own path within society and people's perceptions, to ensure a positive AI outcome. We cannot assume that AI will inherently lean towards good or that potential harm will be mitigated without our active involvement to create responsible AI by design. 


AI can be used to address the needs of specific groups or individuals with unique requirements —  including supporting dying languages

AI holds immense potential to cater to the distinct requirements of various groups or individuals, enabling the solutions tailored to their unique needs. By creating predictable outcomes, AI empowers end consumers and contributes to the emergence of companies that focus on innovative and non-obvious applications, ultimately driving the value chain forward. As a result, AI can unlock new opportunities and possibilities across various industries and sectors, enhancing the overall quality of life for diverse populations.

AI has the capacity to overcome language barriers, acting as a bridge that connects people from different linguistic backgrounds. By supporting and preserving outlier and minority languages, AI can help maintain linguistic diversity and cultural heritage, while also expanding the reach of these languages to niche markets or subgroups. This fosters a more inclusive and accessible future, where individuals from all walks of life can benefit from AI's advancements. By identifying ways to include a broader range of people and cover an extensive scope of the distribution, AI can play a pivotal role in shaping a more equitable and interconnected world.

The audience responded to two polls on how responsible companies should be using GAI and how responsible we think they will be. See the responses below:

Bar chart of how responsible do you think companies should be using generative AI where 66% think they should be most responsible.
Bar chart of how responsible do you think companies will be using generative AI where 38% think they will be least responsible.

Watch the rest of the Generative AI Meets Responsible AI sessions