Agentic Observability for Healthcare
AI agents are transforming healthcare by moving beyond simple tasks to orchestrating complex workflows, from automating claims processing to coordinating patient care. But with innovation comes risk: an agent that exposes PHI, delivers biased advice, or mishandles a claim can quickly erode trust and create costly setbacks. Manual oversight cannot scale, and bottlenecks threaten progress.
Fiddler Agentic Observability lets healthcare leaders see every action, understand every decision, and control every outcome.. With real-time guardrails, secure deployment, and auditable records, you can protect sensitive data, improve clinical accuracy, and simplify compliance while accelerating deployment and maximizing ROI. Build trust into AI as deeply as your patients trust you.
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[00:00:02] AI agents are transforming healthcare, moving beyond simple tasks to orchestrating complex end-to-end workflows — like automating claims processing to coordinating patient care.
[00:00:13] But what happens when an agent exposes PHI, or delivers biased advice, or mishandles a claim?
[00:00:19] These are mistakes that can erode confidence in your organization.
[00:00:23] Manual oversight will not scale and create bottlenecks. How do you continue to be innovative and stay compliant?
[00:00:30] Agentic observability gives you a single pane of glass for complete visibility, context, and control to see every action, understand every decision, and control every outcome.
[00:00:41] With Fiddler Agentic Observability, you can monitor the entire agentic hierarchy, and drill down into every agent’s chain of interactions and decision paths.
[00:00:51] You can track use-case specific metrics to improve clinical accuracy and patient safety.
[00:00:56] Apply real-time guardrails to block harmful outputs — like hallucinations, PHI leaks, or biased recommendations — before they ever reach a patient or member.
[00:01:06] Ensuring your predictive models are fair, reliable, and aligned with your organization’s goals.
[00:01:12] For healthcare leaders, this means three things: secure deployment that protects sensitive data, platform agnostic oversight, and an auditable record that simplifies compliance.
[00:01:21] The result? High-performance AI that accelerates operations. Lower risk of costly missteps. And maximum ROI from your AI investments.
[00:01:30] As a unified observability and security platform, Fiddler will not only manage the health of your agents, but also of your ML and LLM models.
[00:01:39] Build trust into AI as much as your patients trust you.
